FREQUENTLY ASKED QUESTIONS AND ANSWERS
- How long does the Show last?
The Show lasts approximately 2 hours (including interval time).
- Do I have to pay for a child UNDER 2? Can I bring my pram / car seat inside?
Children under 2 don’t require a ticket, they need to stay on an adults lap. Prams are not allowed in the theater area, we have a dedicated stroller parking area inside the foyer tent. Children that have reached their second birthday will require a child ticket.
- Can I bring my own food?
Sorry, your own food is not allowed inside the Big Top, but we have a hot food counter, hot and cold drinks stalls, candy floss and pop corn, slushies and a licenced bar to please everybody.
- I have purchased online vouchers/ tickets, do I need to print them?
Generally, always PRINT your tickets / vouchers, this will speed up your entry to the Circus. Some internet re-sellers require you to PRINT your tickets / vouchers to be admitted. It is customer responsibility to read terms and conditions, and PRINT them if required, or download them in advance to be granted access to the Circus.
PLEASE NOTE ALL PRE-BOOKED TICKETS MUST ARRIVE AT LEAST 30 MINS BEFORE THE ADVERTISED SHOWTIME TO GUARANTEE THEIR CHOSEN SEATS . ANY PURCHASED TICKETS ARRIVING AFTER THE ADVERTISED SHOWTIME WILL BE ADMITTED AT THE MANAGEMENTS DISCRETION.
- Can I take pictures and videos?
Yes, but you must first purchase a camera ticket from the booking office. you may take photos without flash, and strictly from your seat, and being considerate to the audience around you. We will be happy to see all the pictures you have taken with your family, feel free to post them on our social medias.
- Does the performance include animals?
No, the Show it’s based on all human acts and production.
- Are dogs or pets allowed?
No. Only trained assistance dogs and guide dogs will be permitted to enter the big top or foyer areas. Please call the box office before arriving to alert them to this and to ensure we can accommodate your needs at your chosen performance.
- Do you offer a discount for large parties? And for people with disabilities/ carers?
Yes! Please call us on 07752 218805 for parties larger than 10 people, or to arrange reservations for people with disabilities and their carers.